These general conditions relate to the purchase of products made remotely by means of a telematic network through the quadrafranciacorta.it site owned by Quadra Srl with headquarters in Via S.Eusebio, 1 – 25033 Cologne (Brescia) Italy VAT 03055570166.
The purchase operations will be governed by the provisions of Legislative Decree n. 185 of 22.5.1999, while the protection of confidentiality will be subject to the discipline of Legislative Decree 196/03.
Art.1: ACCEPTANCE OF SALES CONDITIONS
1.1 The conditions set out in the introduction are an integral and essential part of this contract.
1.2 All contracts will be concluded directly through access by the customer consumer to the Internet site corresponding to the quadrafranciacorta.it address where, in fact, the customer can conclude the contract for the purchase of the desired product by carefully following the instructions and planned procedures.
1.3 These general conditions of sale must be examined “online” by the customer, before completing the purchase procedure. The forwarding of the order confirmation therefore implies full knowledge of the same and their full acceptance.
Art. 2: SALE PRICES AND PURCHASE METHODS
2.1 All the selling prices of the products displayed and indicated on the quadrafranciacorta.it site include VAT and all other taxes. 2.2 The total cost of shipping to the customer’s home is borne by the customer. 2.3 The purchase contract is perfected through the exact compilation and the consent to the purchase manifested through the adhesion given “on line”. 2.4 The customer can pay for the goods ordered using the payment methods indicated “online” at the time of purchase.
Art. 3: SALE PRICES AND PURCHASE METHODS
3.1 The Quadra Srl company, owner of the quadrafranciacorta.it website, will deliver the selected and ordered products to the customers at the address indicated in the manner indicated in the previous article by courier.
Art. 4: LIABILITY
4.1 The Quadra Srl company does not assume responsibility for the disservices attributable due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part, from executing in times agreed to the contract.
Art. 5: GUARANTEES AND ASSISTANCE METHODS
5.1 The company firstname.lastname@example.org Srl, owner of the quadrafranciacorta.it website, markets high quality products. The producers of these goods offer a guarantee whose minimum duration depends on the type of product purchased. The guarantee starts from the day of purchase of the goods.
Art. 6: OBLIGATIONS OF THE PURCHASER
6.1 It is strictly forbidden for the purchaser to enter false, and / or invented and / or invented data, in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications
6.2 The Customer indemnifies Quadra Srl from any liability deriving from the issue of incorrect tax documents due to errors relating to the data provided by the Customer, as the Customer is solely responsible for the correct insertion.
Art. 7: RIGHT OF WITHDRAWAL
7.1 Pursuant to art. 5 of Legislative Decree May 22, 1999, n. 185 the customer can exercise the right of withdrawal, returning the goods received and obtaining a refund of the price paid.
7.2 The consumer who for any reason is not satisfied with the purchase made has the right to withdraw from the contract stipulated, without any penalty and without specifying the reason, within 10 working days from the day of receipt of the purchased good.
7.3 To exercise the right of withdrawal, the customer must, within the period indicated above, send a registered letter with acknowledgment of receipt to Quadra Srl
7.4. Advance the communication by e-mail to: email@example.com
7.5. Provide, using a courier of your choice, for the shipment of the product carefully packed in the original packaging and complete with every accessory, instruction manuals and everything originally contained.
7.6. Insure the shipment against theft and transport damage and pay the related costs. If the returned product has not been insured for the value indicated on the invoice, in the event of damage or loss occurred during transport, Quadra srl reserves the right to charge for any damage suffered by retaining them from the sums to be refunded.
7.7. Indicate the relative order number and send the product to the address:
Via S.Eusebio, 1 – 25033 Cologne (Brescia)
Quadra s.rl. will proceed, by bank transfer, to the reimbursement relating to the cost of the goods shipped (excluding the first shipping costs) within 30 working days following the shipment of the goods by him and in any case not before the receipt of the goods.